• Shipping and Delivery

• Payments Method Available

• Terms and Conditions

• All items are posted from our place via courier (e.g., Pos Laju, Skynet, ABX, GDex, CitiLink etc.).
• The delivery time via courier, is normally 2 - 3 working days from the date of dispatch.
• Upon confirmed payment we will despatch from our place. We only list items held in stock. You will receive a tracking reference upon despatch so that you can track progress of your consignment up to delivery.

Postal Charges

• Our Postal charges are based on actual rates published by our various courier partners: their
  rates are freely available on the web. For guidance the breakdown of our charge is made up of:

- 95% Courier fees
- 5% Packaging (box, bubble wrap, peanuts, and labour)

• We are updating all listings to show the weight of the item which will better assist buyers should you wish to verify our charges.
  
  
• For destinations other than Malaysia, Singapore & Brunei, just
  contact us through the Contact Us Link and we will immediately advise the appropriate cost
  for your location.

Payments Methods Available

As soon as you place your order we will automatically email you detailed instructions on how to proceed with payment. If for any reason you do not receive our automated email, please contact us through the ‘Contact Us’ link, and we will ensure your order is completed without delay. Dispatch is within 24 hours of confirmed payment.

We offer the following options:

PayPal

As a Verified PayPal Business Seller we can accept payment from existing Verified PayPal accounts or from most major (PayPal) Verified Credit Cards.

Warning: Be watchful for unscrupulous sellers who hide hidden costs for using PayPal. Some use feint print or conceal extra charges under other costs, e.g.,shipping/ insurance.

Currently for your convenience we maintain business from various bank account in Malaysia. Relevant branch details will be included in your invoice of sale.

- Maybank
- CIMB
- AmBank

Import Tax

• Import Tax (Including Customs Duty all other countries except Malaysia)

Please contact us and we will do our best to advise you on possible Import Tax considerations for your country of destination. 

"Whilst adhering to each country’s Tax regulations, we also aim to protect our customers best interests and will do all we can to minimise the likelihood of tax/duties liability by declaring minimum value, or  gifts, upon buyers request.. However, please bear in mind, other than in the instances referred to above, it remains the buyer’s responsible for any and all such costs imposed by customs in their country and any associated courier service fee."

Terms and Conditions

• Don’t bid if you are not planning to purchase
• Refunds/replacements will be provided under the following Terms and Conditions:
  • We are notified within 7 days from date of delivery if the item you receive is either not as described or damaged
  • Replacement/refund will be initiated on receipt of the original item to our offices
  • Any item returned must be in the same condition as when received, complete with all packaging materials
  • Buyers are responsible for all shipping cost in returning the item.
• Please ensure that if you have any questions, these are answered before purchasing.
• No information submitted by a buyer will be shared, sold, reused in lists, or be used for any other purpose than to complete a transaction or address a customer service concern.
• We reserve the right to cancel a transaction, due to non- payment, after 7 working days.
• Shipping (i.e., Courier charges) are reviewed regularly with our shipping agents to provide you with the most competitive rates. The rates shown are not negotiable on single items. We will be able to provide discounts on multiple items however, and to explore this please check with our Support desk for details.
• We will ship immediately upon receiving your cleared payment.
• Due to a high level of Credit Card frauds, it has become necessary for us to verify card ownership prior to processing payment in certain instances. This is to protect both our own interests and that of the authorized card holder. A buyer's Delivery address must match the address shown on the buyer's Credit Card. It may take up to 3 days (based on your response) before your order is processed if we need to verify personal data.
• Please email us if you intend shipping to countries other than Malaysia, Singapore & Brunei, as special rates and conditions may apply in certain counties. We reserve the right to refuse shipment to certain destinations.
• We reserve the right to cancel any order(s) if a particular item happens to be unexpectedly out of stock. A full refund will be given in these isolated cases.
• In the events of the order is not available due to discontinue production by the manufacturer, we have the right to inform and suggest costumer of the similar model. However, full refund only been given if there is no agreement between both parties.
• We reserve the right to change colour of the product should the colour ordered be unavailable. However, we will inform customers prior to shipment.
• If paying using PayPal, please note that we will only deliver to a Confirmed Address, of a Verified PayPal account. We reserve the right to apply a 6% service charge on any payments received from Unverified PayPal accounts, should at our sole discretion, if it is decided to cancel the order. Please contact the seller if you require clarification.
• A service fee of 10% will be applied to orders that are cancelled after payment has been received but prior to shipment, due to a buyers ‘change of mind’. Refunds will not be issued due to ‘change of mind’ if the item has already been confirmed as shipped. If you return goods that you believe are faulty but we find no defect then you may be charged a fee. If you return goods that have been used by you, you will be charged a fee.